AHCA/NCAL Quality Award Program and Member Recruitment and Retention
Recorded on July 19, 2016 (60 minutes)
State affiliates are finding the AHCA/NCAL Quality Award Program to be a useful membership recruitment and retention tool.  AHCA/NCAL staff will provide details about the program.  State affiliate staff will share how they are using it as a recruitment and retention tool.

Learning Objectives:

1. Attendees will understand the AHCA/NCAL Quality Award Program
2. Attendees will learn practical actions they can take to increase member engagement through promotion of the Quality Awards


Lyn Bentley
American Health Care Association
Vice President, Quality & Regulatory Affairs

Erin Prendergast
American Health Care Association
Quality Improvement Specialist

Richard Patterson
Sr. Director of Business Development
New York State Health Facilities Association

Carol Berkowitz
Director of Government Affairs
Florida Health Care Association

Tracy Rathe
Senior Vice President
Nebraska Health Care Association

Koko Okano
Health Services Research Analyst
Florida Health Care Association

Pam Truscott
Director of Professional Development
Nebraska Health Care Association


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